If a residence is under a water boil advisory, a staff member from the Water/Sewer Division will visit each affected residence to communicate the advisory. The staff member will leave a door hanger with the person who answered the door, or if no one is home, will leave the door hanger on the front door of the residence.
Residents can check on boil advisories by visiting the Water Boil Advisory page. Residents may also call the Water/Sewer Division during normal business hours, Monday through Friday 7 am to 3:30 pm, at 419-354-6277.